Outpatient Care Center - Chicago, Illinois

lily Batista

Siempre me atienden con mucha amabilidad, me encanta este hospital, lo unico es q aveces se demoran un poquito poara atenderte

Ofelia Juarez

Esta bien atiende bien

Azizbek Khidiraliev

Concerns About Recent Post-Surgery Follow-Up Appointment

Dear UIC team,

I am Azizbek Khidiraliev, a recent patient who underwent an intravascular thrombectomy at UIC following a pulmonary embolism. I had a follow-up appointment today with Carolyn Ann Dickens, APRN-CNP-FPA, scheduled for 16:00 at the Heart and Pulmonary Center, 3rd Floor, UIC.

Despite arriving on time at 15:50, I had to wait nearly an hour past my appointment time, as Dr. Dickens arrived around 17:00. The follow-up consultation lasted only five minutes and involved no physical examination or procedures. Instead, Dr. Dickens merely asked about my medications and did not provide any substantive post-surgery care.

I reviewed the after-visit summary and found that the notes appeared to be copied or minimally updated from previous records, which raises concerns about the thoroughness of the care provided.

I am disappointed with the level of professionalism and care I received, especially given the seriousness of my condition. I believe patients with life-threatening conditions like pulmonary embolism deserve more attentive and respectful care. I urge you to address this matter to ensure that future patients receive the standard of care they are entitled to.

Thank you for your attention to this issue.

Sincerely,
Azizbek Khidiraliev

x x

Recently, during a visit to your facility, In one of your departments in this building on the first floor… I encountered an unsettling situation involving a staff member named Grace Rodriguez. She seems to be an assistant of some sort, because they have her behind a wall. Anyways, her behavior was markedly unprofessional and inconsiderate. Despite the presence of other patients and colleagues in the area, Grace spoke loudly and engaged in inappropriate conversations. Notably, she discussed personal matters unrelated to work, which was both embarrassing and unbecoming of a hospital environment. As a concerned visitor, I believe it’s essential for management to address such behavior promptly. One may even consider her conversation along with her demeanor to be a future sexual harassment issue.

Trixy Peden “Trixy”

I love this hospital it would have 5 stars if you didn’t have to pay for parking it’s a real hassle when you have many appointment in the same week. But I love it here the staff and the atmosphere is wonderful.

DAYEDAY4

Hello,I recently visited the Care Clinic,and the view from the
inside is a site you can see,
while your in the waiting room!Nice Nursing Staff!

Mary “Pinkrose68”

Everyone treats you with respect and very polite

Ray V

DO NOT USE THIS OFFICE IF YOU ARE A TYPE 1 DIABETIC. RUN. Worst communication, no one knows what’s going on. Last appointment I had the doctor was an hour late!! Showed face for 5 minutes and did nothing. I have to track them down to get anything done. It shouldn’t be this stressful going to a specialist.